Friday, June 12, 2009

Speaking of Perfection - Learn it from the Japanese

This is an old joke (not a joke but reality) but still can be quoted anywhere anytime

Speaking of perfection - Learn it from the Japanese.

The computer giant IBM decided to have some parts manufactured in Japan, as a trial project.

In the specifications, they set out that they will accept only 3 defective parts per 10,000. When the consignment delivery came, to their
surprise, the IBM people found that it contained two separate sections, one smaller & another larger, with an accompanying letter.

The letter read:

"Thank you very much for placing your order with us.
..................
..................
..................
We, the Japanese people, had a hard time understanding the American business practices. But, we have nevertheless manufactured 3 defective
parts per 10,000, as per your requirement, and we have separately packed them in the consignment, as another section.